7 Days Replacement
This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged, defective or different/wrong item delivered to you.
For device-related issues in:
· Apple iPhones: please contact Apple Customer Service
· For Android smartphones, our Returns Centre will prompt you to download the Blancco app to diagnose issues with a defective smartphone.
We'll provide a resolution on the basis of the Blancco app diagnostic results. In certain cases, we may also schedule a technician visit to your location. On the basis of the technician's evaluation report, we will provide resolution. Please keep the item in its original condition, with original accessories like chargers, headsets etc., brand outer box, MRP tags attached, user manual in manufacturer packaging for a successful return pick-up.